RETURN POLICY:
nik+EDDIE we want our customers to be fully in love with their purchases, we offer returns for STORE CREDIT ONLY, 5 days after your delivery date. Please allow 5-7 business days AFTER your return has been received by nik+EDDIE for the process of your return and store credit to be issued via e-mail provided when placing order. We will send an email confirming your return has been received.
CONDITIONS: Item will only be accepted providing that the item that is being returned is unworn, unwashed, undamaged, unaltered, in original condition, with all tags attached.
***Please note that all shipping charges & tracking for returns are the sole responsibility of the customer and should be monitored by customer. Please ensure to ship your package back to us using a trackable and insured method as we cannot accept responsibility for items we did not ship***
Limited or Custom Edition Items are FINAL SALE.
ALL Items – NO REFUNDS, NO Exchanges, NO EXCEPTIONS.
Once an order has been placed we do not offer changes or cancellations.
ALL SALES ARE FINAL for, Swimwear, Lingerie, Bodysuits, Accessories and items marked at discounted or sale prices. NO EXCEPTIONS.
INTERNATIONAL ORDERS: ALL INTERNATIONAL ORDERS ARE FINAL SALE!
SHIPPING:
All orders placed Monday – Friday 8:00am – 5:00pm PST (excluding holidays) are fulfilled within 1-3 days AFTER receipt of payment verification, excluding weekends and/or holidays. Please allot additional processing times during sales, or special promotions being offered.
Please be advised that we are not responsible for ANY shipping delays caused by courier or circumstances related to weather or courier internal issues.
You will receive tracking information on the day that your order has been shipped, please allow at least 24hrs after your order has been shipped and your receipt of tracking information for actual delivery date from courier to be updated.
We are only able to ship to the address that you provide when placing your order with us, so please double check your entry to ensure that you have correctly entered your desired shipping address. We will not be responsible for lost or damaged packages due to incorrect shipping addresses entered by customer. If you believe you have made an error after placing your order, please reach out to us within 1hour after placing your order to make update to shipping information.
***PLEASE NOTE – A SIGNATURE IS REQUIRED FOR ALL ORDER UPON DELIVERY OF ORDERS PLACED WITH US. AS A RESULT, WE ARE ONLY ABLE TO SHIP TO PHYSICAL ADDRESSES NO PO BOXES. Failure to comply with the terms may result in your order being held by courier or returned to us, in which case you would be responsible for any additional shipping charges to re-ship items to you***
| Domestic priority shipping
Orders placed using this service will typically arrive within 2-3 business days (excluding weekends, public holidays, and federal holidays). You will be able to track your order through USPS. |
$10 |
| Domestic overnight (express) shipping
Orders placed using this service will arrive the following day if placed before 12:00 PM PST. If the order is placed after 12:00 PM PST with this service, it will arrive 1 day after the following day (excluding weekends, public holidays, and federal holidays). |
$25 |
| International shipping
orders placed using this service will arrive within 7-20 business days (excluding weekends, public holidays, and federal holidays). Price may vary based on distance and weight of package. Additional taxes, duties, or customs may be charged for some orders however you are responsible for these additional fees. If packages are returned to us due to unpaid charges, we will not issue any refunds and reshipment charges will apply in the amount of $10.00 USD |
$35USD |